I have been getting calls placed with a recorded message asking to verify my google listing, otherwise Google will drop my business listing. BEWARE! Curious, I hit the #1 prompt to see if it did indeed took me to a Google rep. When I asked the gentleman who came on if we actually worked for Google or was a representative for Google, he informed me that he worked for a 3rd party on Google’s behalf. I promptly said I was not interested and hung up. I then found this on Google’s website:
Phone calls from Google
Unfortunately, not all phone calls from people claiming to be associated with Google are legitimate.
You may receive a phone call from Google to verify your business or confirm business details for Google Maps, or a call from a Google account manager whom you’ve spoken with before.
Google does not:
- charge for inclusion in Google My Business or in Google Search.
- offer to improve your search ranking or manage your business’s online profile.
- ask you for your password or verification code. You should never provide sensitive information about your account (like your password and verification code) to a caller.
If you receive a robocall—a call placed with a recorded voice—for any of the above reasons, it is not from Google. The Federal Trade Commission has established a Robocalls resources website with additional information about robocalls and steps you can take if you receive one.
Here is more information I found: https://www.google.com/safetycenter/everyone/start/report-robocall-scams/